Contact us as soon as possible by submitting a tick via the Click Home Express home page under the heading “Customer Feedback Form”.To assist with resolving these little hiccups we ask that you: Via email & chat means that we can work towards a speedy solution. Purchasing through Click Home Express means that we endeavour to achieve a favourable outcome and being available over the phone, Sometimes things don’t go to plan and we are very sorry that your order has arrived damaged or is faulty. Our customer service team will be able to advise you whether a refund,Įxchange, repair or replacement is available, and may record your proof of identification when processing a return without proof of purchase. We recommend you retain your order confirmation email, as we may require proof that you purchased the product from us. The product does not match its sample or description.The product is not fit for its intended purpose or.The product is faulty or is not of acceptable quality or. We will accept product returns and provide you with a replacement, refund or repair where: You're also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality but the failure does not amount to a major failure. You're entitled to a replacement or refund for a major failure. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Outdoor Storage Boxes & Storage Benches.
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